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ONE NUMBER IS ALL YOU NEED
CALL US IN THE EVENT OF AN ACCIDENT AND WELL TAKE AWAY ALL THE STRESS
At Dickens Vauxhall we offer all our customers a unique and special 24 Hour Accident Support service.
There are no catches - It is absolutely free
Just call 08454 818054
If you are involved in a road traffic accident
Don’t Panic. Stay calm and don’t admit liability
- Switch the ignition off and ask other drivers involved to do the same
- Do NOT become involved in heated discussions with other people, whatever the circumstances
- Be careful what you say. Do not apologise or admit ant fault. Blame will be decided later, usually between insurance companies
- Do NOT smoke – and advise others not to – there may be a fuel leak
- Call 999 if emergency services are needed
If appropriate, arrange for the emergency services to be called immediately with full details of the accident location and any casualties. On a motorway, use the emergency telephone, which allows easy location by the emergency services. identify your location from the marker posts on the hard shoulder
- Move uninjured people away from vehicles to safety. On motorways this should be well away from the traffic, hard shoulder and central reservation
- Do NOT move an injured person from their vehicle unless they are in immediate danger from fire or explosion. Loosen any tight clothing and cover them with a coat or rug
- Do NOT remove a motorcyclists helmet unless it is essential to do so
- If your car is badly damaged, do not attempt to move it unless it is a danger to other traffic
- If there is no alternative to moving the vehicles before the police arrive, have an independent person make a note of their positions first, and make a note yourself. This will help with completing the accident report form
- Take steps to warn other traffic of an obstruction. Use your hazard warning light and/or a hazard warning triangle if you have one. At night, or in poor visibility, ensure that NO ONE stands near the vehicles – it is dangerous, and could obscure lights
If you are on a motorway, walk to the nearest SOS phone as indicated by the marker posts. If calling from a mobile phone, identify your location from the marker posts along the hard shoulder
Return to the scene and wait in a safe place away from the traffic – NOT in your vehicle
Exchange details with all other drivers
- Exchange details – vehicle make, model and registration number, insurance company and policy number, drivers name and address – with other driver involved
- Check that other vehicles belong to their drivers. If not, ask who the owner or registered keeper is. The law requires other drivers to give you this information, so you are entitles to ask
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